What format are the odds displayed in on SpinWin, and what is the easiest way to read them?

By default on SpinWin, In Decimal format Odds are displayed in the format most familiar to Bangladeshi users. For example: Odds 2.00 Meaning a ৳100 bet returns a total of ৳200 on a win (৳100 stake + ৳100 profit). Odds 1.50 Meaning a ৳100 bet returns ৳150 on a win (৳50 profit). Odds 3.50 Meaning a ৳100 bet returns ৳350 on a win (৳250 profit). The formula is simple: Stake × Odds = Total Return. In your SpinWin account settings, you'll find the option to change your odds format — you can switch to Fractional or American formats as well. To learn more about betting, visit our Sports Betting page.

Can two people from the same household open separate accounts from the same device or address?

SpinWin's policy is One Account Per Person. However, two different adults from the same household may each open a separate account — provided each uses their own unique ID, phone number, and payment method. However, there are a few things to keep in mind: There must be no connection between the transactions of the two accounts. The same payment method cannot be used across two accounts. Creating multiple accounts to claim bonuses is strictly prohibited. If suspicious activity is detected, both accounts may be subject to investigation. Before opening an account, contact our support team to be sure — they'll review your situation and advise you accordingly.

spinwin | Privacy Policy and How We Protect Your Data

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Section 01

What Data We Collect

SpinWin only collects data that is genuinely necessary to operate and improve its services. A category-wise breakdown is provided below:

Data Type	Example	Reason for Collection
Identity Information	Name, Date of Birth, NID Number	Age & Identity Verification (KYC)
Contact Information	Email address, phone number	Account Management & Support
Financial Data	Mobile banking number, transaction history	Payment Processing & Fraud Prevention
Activity Data	Betting history, game sessions	Service Improvement & Bonus Delivery
Technical Data	IP address, device information, browser	Security & Fraud Prevention

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Section 02

How We Collect Data

SpinWin collects data through the following methods:

1

Directly from you

Information you provide directly — through registration forms, KYC verification documents, payment details, and communications with our support team.

2

Automatically

Technical data is collected through cookies, log files, and analytics tools while you use the platform.

3

From third parties

Payment gateways and identity verification providers share necessary data. Only information required for security purposes is exchanged in this process.

SpinWin never collects your data without consent. Explicit consent is obtained at the point of registration.

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Section 03

How We Use Your Data

SpinWin uses your data only for specific, lawful purposes. Everything is clearly listed below:

Service Delivery: Account creation, transaction management, bonus processing, and customer support.
Security & Fraud Prevention: Multiple account detection, suspicious transaction monitoring, and anti-money laundering.
Service Improvement: Analysing usage patterns to enhance your experience on the platform.
Legal Obligations: Retaining and providing data as required by regulatory authorities.
Personalized Experience: Game suggestions and relevant offers tailored to your preferences (you can opt out at any time).
Contact: Sending account updates, security alerts, and promotional messages (marketing messages can be turned off).

SpinWin does not use your data for any purpose beyond what is listed. Any new use will require your separate consent.

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Section 04

Data Sharing Policy

SpinWin does not sell your data. However, limited information may be shared in specific circumstances:

Payment Providers: bKash, Nagad, Rocket, etc. — only the information necessary to process transactions.
KYC Service Provider: Independent third parties for identity verification — only documents necessary for verification.
Game Provider: Pragmatic Play, Evolution, etc. — minimum data required to manage game sessions.
Law Enforcement: In compliance with a court order or a lawful request from a regulatory authority.

All third parties operate under SpinWin's strict data protection agreements and are prohibited from using your information for their own purposes.

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Section 05

Data Retention & Security

SpinWin uses industry-leading technology to protect your data:

Encryption in Transit: All data transmitted between your browser and our servers is encrypted using TLS 1.3.
Data-at-Rest Encryption: All sensitive data stored on our servers is protected with AES-256-bit encryption.
Access Controls: Only authorized personnel can access specific data. All access is logged.
Regular Security Audits: Independent third parties conduct regular security audits.

Data Retention Period:

Active account data — retained for as long as the account remains active.
After account closure — up to 5 years where legally required.
Transaction records — retained for 7 years as required by law.
Marketing opt-out — removed from marketing lists within 30 days of the request.

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Section 06

Cookie Policy

SpinWin uses cookies to enhance your platform experience. Below is an overview of the cookie types available and how you can manage them:

You can also manage cookies through your browser settings. However, disabling essential cookies may affect the platform's functionality.

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Section 07

Your Rights

You have full control over your data at SpinWin. To exercise any of these rights, support@spinwin.wineEmail us at:

Right to Access

Request to know what information SpinWin holds about you.

Right to Rectification

Request corrections to any inaccurate or outdated information.

Right to Erasure

Request deletion of your data where there is no legal obligation to retain it.

Right to Restrict Processing

Request to stop processing your data for a specific purpose.

Right to Data Portability

Download your data in a readable format.

Right to Object

Object to marketing or profiling.

Upon receiving a request to exercise your rights, SpinWin will respond within a maximum of 30 days' will respond within.

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Section 08

Minor Protection

SpinWin does not serve users under 18 years of age, and we do not collect their personal data.

Age verification is mandatory at registration.
If it is found that a minor has created an account, that account will be immediately suspended and all associated data deleted.
Adult members of a household are responsible for restricting minors' access to their devices.

If an underage account is suspected, immediately support@spinwin.wineto let us know.

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Section 09

Policy Updates

SpinWin may update this Privacy Policy from time to time. The following rules apply to any changes:

For minor changes — the date at the top of the policy will be updated.
For significant changes — before they take effect, At least 14 days in advance You will be notified by email.
Continued use of the platform after any changes will be considered acceptance of the updated policy.

Previous versions of this policy are available upon request via email.

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Section 10

Contact & Complaints

For any privacy-related questions, requests, or complaints, please get in touch with us:

Email: support@spinwin.wine
Live Chat: Bottom right corner of the website — available 24/7
Response Time: General queries — 24 hours; Data rights requests — 30 days

If you are not satisfied with our response, you have the right to lodge a complaint with the data protection authority in your country.

Latest version of this policy: 1 June 2026. Next scheduled review: 1 December 2026.

SpinWin Privacy Policy — Our Firm Commitment to Protecting Your Personal Data

What Sets SpinWin Apart in Data Protection